Our Privacy Statement

Our privacy policy governs the collection, storage and use of personal information collected by Running Hare Holidays.  Our privacy statement explains how we collect information about you and under what circumstances, how we use the information and who it may be shared with. It also explains how you can request information held about you.  Running Hare Holidays absolutely respects your privacy and is committed to protecting the privacy and security of your personal information.

Overview

Running Hare Holidays is a holiday accommodation rental business.  Any questions relating to this privacy statement, our privacy practices, or a request for your personal information should be sent to the following email  running.hare.holidays@gmail.com or by contacting the address or telephone number detailed on our website.

The personal information we collect about you

Running Hare Holidays collects information about you for the sole purpose of running and promoting our business.   The information includes your name, address, telephone number, contact email address, payment arrangement details, names of other guests in your party plus details of any information relating to any party member’s special requirements in order to customise your holiday and deliver those special requirements.

How we use your personal information

Running Hare Holidays collects information about you to:

  • Process your booking.
  • Communicate throughout the process of booking and subsequently managing your booking.
  • Carry out our obligations arising from any contracts entered into by you and us.
  • Seek your views or comments on the services we provide.
  • Advise you of any changes to our services.
  • Send you communications which may be of interest to you, for example details of future offers and promotions.
  • For marketing purposes of Running Hare Holidays.

Who we share your personal information with

Running Hare Holidays may pass on your personal details to individuals and organisations (such as our administration assistants/key holders), only as part of our business process and functions. This is to enable your holiday booking to be processed and managed efficiently.  We do not share your personal information with third parties other than as outlined in this statement or where permitted by law.

How we treat your personal information

All personal information that you give to Running Hare Holidays at any time will be kept secure and for the period of your booking, holiday and such reasonable period thereafter. Only names, contact details and any booking preferences will be used for marketing purposes. The third parties (administration assistants/key holders) to whom we disclose customer details may contact you in the process of managing your booking. If you do not wish to receive any of the communications detailed in this statement, please inform us as soon as possible by e-mail or letter, the details of which are set out above.

How to find out more about your information rights

If you have any queries about how your information is being collected, processed and used, in the first instance, please contact Running Hare Holidays.  The Information Commissioner’s website contains further useful information and advice: www.ico.org.uk